To raise or lower any of your Responsible Gaming Limits simply follow the following steps:
- At the bottom of your app screen, go to My Account
- Choose Play Responsibly > Select [the limit you wish to change/remove]
- In each drop-down, toggle to the new desired limit
- If you want to return to No Limit, simply select Remove Limit
- To save your changes, select Update Limit
Limits that are lowered from your current set amount will go into effect immediately. However, if you are removing or increasing your limit, you will be notified at what time the change will take effect.
This effective date/time cannot be changed by our Customer Support teams, as they are there for your protection and are operating in accordance with regulatory requirements.