Verification

• How to add Bally Bet to my safe senders list?
• Email Verification

• Why do I need to send my identification documents?
• How can I send my identification documents?

Security

• Why do I need to enter my personal details to log in each time?
• Are my details secure?

Login Issues

• Unable to login or reset password

• I have forgotten my username, how can I retrieve it?
• Forgotten password/locked account

General

• How Do I Make A Complaint?

Closure

• How do I close my account?

Win/Loss & W2G

• What is a W2G Win?
• Do I have to pay tax on my winnings?